Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Credapt.com collects, uses, and protects your personal and financial information.

1. Information we collect

To provide our services, we may collect personal and financial information you share with us, including:

• Contact details such as your name, phone number, email address, and city.
• Credit reports (CIBIL, Experian, Equifax, or CRIF) and related financial documents you choose to provide.
• Information you share during consultations about your credit situation and goals.

2. Why we collect it and how we use it

We use your information only to review your credit profile, prepare a personalized action plan, assist with disputes, and communicate with you about your enquiry or services. We do not sell your personal data.

3. How we store and protect it

We handle your documents and data confidentially and apply reasonable safeguards appropriate to the sensitivity of the information. Access is limited to team members who need it to serve you.

4. Sharing with third parties

We share your information only with trusted service providers who help us operate our service (for example, email, messaging, and scheduling tools), and only to the extent needed to assist you. These providers are required to handle your data confidentially. We do not sell your personal data, and we do not share it with lenders or credit bureaus without your consent.

5. Your rights

In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, subject to applicable legal and record-keeping requirements. To exercise these rights, contact our grievance officer below.

6. Grievance / data protection contact

For any questions or grievances about your data, contact us at care@credapt.com or +91 99024 16777.