Privacy Policy | Credapt

Last updated: [Month] 2026

Note: This is draft structural content and not legal advice. Final wording should be reviewed by a lawyer familiar with Indian consumer protection and data protection law before publishing.

This Privacy Policy explains how Credapt collects, uses, and protects your personal and financial information.

1. Information we collect

To provide our services, we may collect personal and financial information you share with us, including:

Contact details such as your name, phone number, email address, and city.
Credit reports (CIBIL, Experian, Equifax, or CRIF) and related financial documents you choose to provide.
Information you share during consultations about your credit situation and goals.

2. Why we collect it and how we use it

We use your information only to review your credit profile, prepare a personalized action plan, assist with disputes, and communicate with you about your enquiry or services. We do not sell your personal data.

3. How we store and protect it

We handle your documents and data confidentially and apply reasonable safeguards appropriate to the sensitivity of the information. Access is limited to team members who need it to serve you.

4. Sharing with third parties

[Describe whether and how data is shared, for example with no third parties, or with specific service providers such as email or CRM tools, and under what safeguards.]

5. Your rights

In line with India's Digital Personal Data Protection Act, 2023, you may request access to, correction of, or deletion of your personal data, subject to applicable legal and record-keeping requirements. To exercise these rights, contact our grievance officer below.

6. Grievance / data protection contact

Grievance Officer: [Name] · Email: hello@credapt.in · Phone: [+91 XXXXX XXXXX]