Refund & Cancellation Policy
Last updated: October 2026
This policy explains Credapt.com's approach to refunds and cancellations.
1. Eligibility for refunds
If you are not satisfied with a paid service, you may request a refund by contacting us within 7 days of the payment, before substantial work on your engagement has been completed. We will review each request fairly and respond within a reasonable time.
2. Cancellation
You may cancel an ongoing monthly plan at any time; cancellation takes effect at the end of your current billing cycle, and you will not be charged for the next cycle. One-time services can be cancelled before work has begun.
3. Non-refundable services
Services that have already been delivered or substantially completed, such as a finished credit report analysis or action plan, are non-refundable.
4. How to request
To request a refund or cancellation, contact us at care@credapt.com or +91 99024 16777.